Shipping policy
Shipping Policy
Last Updated: July 8, 2026
Thank you for shopping with DormirDaily. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
Shipping Destinations
We currently ship to customers in the United States.
If you are located outside our shipping area, please contact us before placing an order to confirm availability.
Estimated Delivery Times
Estimated delivery times are:
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Standard Shipping: 5–10 business days
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Express Shipping (if available): 2–5 business days
Delivery estimates begin after your order has been processed and shipped. Actual delivery times may vary due to factors beyond our control.
Shipping Costs
Shipping charges are calculated and displayed during checkout.
From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.
Order Tracking
If tracking is available for your shipment, you will receive a shipping confirmation email containing your tracking number and instructions for tracking your package.
Please allow up to 48 hours for tracking information to become active after your order has been shipped.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
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High order volumes
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Weather conditions
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Carrier delays
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Customs inspections
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Holidays
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Other unforeseen circumstances beyond our control
DormirDaily is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us immediately. We will make every effort to update the address before your order is shipped.
Orders that have already been shipped cannot be redirected.
DormirDaily is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen, or Damaged Packages
If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of the delivery date.
We will work with the shipping carrier to investigate the issue and, where appropriate, provide a replacement or refund in accordance with our Return & Refund Policy.
Customs, Duties, and Taxes
For international orders (where available), customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities unless otherwise stated at checkout.
Order Changes and Cancellations
Orders may be modified or canceled only before they have been processed for shipment.
Once an order has been shipped, it cannot be canceled. If eligible, it may be returned according to our Return & Refund Policy after delivery.
Contact Us
If you have any questions about shipping or your order status, please contact our customer support team through the Contact Us page on our website. Please include your order number to help us assist you more quickly.
Thank you for choosing DormirDaily. We appreciate your business and look forward to serving you.